Creating excellent first impressions, building and staying in rapport, positioning, asking a range of question types, asking level 2 and level 3 questions, observing body language, understanding language psychology, following patterns, and a little NLP psychology,
and much much more……..
Summary skills, presentation skills, relevance, dealing professionally with objections, closing summaries, closing techniques, negotiation skills, contracting skills……..
Follow the steps…….
Respect….Rapport….Explore….Summarize…..Present……Expand…….Confirm…
Reaffirm …….Transact……